FAQ

Frequently Asked Questions

What is the delivery time?

Delivery times vary depending on the destination. You will get more info in check out

Can I return an item?

Yes, we accept returns. The item must be unused and in its original packaging.

How do I track my order?

You will receive an email with tracking information as soon as your order has been shipped.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, and other common payment methods.

How do I contact customer service?

You can reach us via the contact form on our website, or send an email to support@nestiovo.com.

Do you ship internationally?

Yes, we ship to multiple countries across Europe and North America. Available shipping destinations and rates will be shown at checkout.

How do I cancel or change my order?

If you need to cancel or change your order, please contact us as soon as possible. We can make changes before the order is shipped.

What should I do if my item arrives damaged?

If your item arrives damaged, please contact us immediately with a photo of the damage and we will resolve it as quickly as possible.

Are your products in stock?

Most of our products are available for order. Delivery times may vary depending on availability. You will see estimated delivery times at checkout.

How do I use a discount code?

Enter your discount code in the designated field at checkout and the discount will be applied automatically to your order.